Return/Refund Policy

Finish Line Framing offers full refunds for unopened packages for up to 30 days from date of sale.  Clients should call the customer service number at 770-614-9700 to receive a return authorization number and will be responsible for shipping the unopened selection back to us.

 

If you received a product that was damaged or not functioning to proper specifications, please call our customer service number at 770-614-9700.  We will discuss whether the entire selection should be returned or if a replacement part will be sent free of charge.  Finish Line Framing warranties all frames for 30 days from point of sale for manufacturers defects but does not cover damage as a result of dropping, banging, bending or chipping or glass breakage on behalf of client mishandling.